Enter your Office 365 account email address and click the Next button. Step 2 - Reinstall Office 365 in the version that you preferġ. Open your favourite web browser and navigate to: Ģ. Click the Sign in button to log into ģ. Now that you have restarted your computer, it's time to reinstall Office 365, only this time we're going to make sure the correct version (32-bit or 64-bit) of the software is installed per your needs or preference. Once done, log back into Windows as usual.Ĩ. When the following window appears, click the Close button and be sure you restart your Windows 10 computer before continuing. Wait until it has finished uninstalling.ħ. Microsoft Office 365 will now begin to uninstall itself, as shown below. Click the next Uninstal l button again on the Ready to uninstall? Prompt.Ħ. Click Yes on the UAC prompt to confirm you want to uninstall.ĥ. Click the entry titled Microsoft 365 - en-us, and then click the Uninstall button.Ĥ. Open Control Panel on your computer (Press your Windows Key, type Control Panel, and hit your Enter key).ģ. Step 1 - Uninstall your current version of Microsoft Office 365ġ.
Finally, ensure all Office programs are closed before starting this process.Look here (Microsoft Link) to learn how to make a backup of your Outlook data. Whilst it's unlikely you'll need to use the backup, better to make one and be safe than sorry. Make a backup of all of your Outlook data to a PST file, especially if using IMAP.
A record of your email account passwords in case you need them.A copy of Windows 10 - Home / Pro or Education Edition.The process is pretty much exactly the same if you want to swap from a 32-bit installation to a 64-bit install, so it's just as easy either way. In this article, I'll show you all the steps you need to perform to change a 64-bit installation of Microsoft Office 365 to a 32-bit installation without losing any data whatsoever. !UPDATE - Added "What if something goes wrong?" to the bottom of this article on May 10th 2021. Note: This article was written as a result of a cry for help by a valued Experts Exchange member so that it can hopefully help other users with the same questions as this user posed.
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